GENERAL TERMS AND CONDITIONS OF SALE AND USE


OVERVIEW

TERMS AND CONDITIONS OF SALE (T&C)
Furvana Pets LLC
Last updated: [2025/07/04]

1. Legal Information
Furvana Pets is a brand operated by Furvana Pets LLC, a company registered in the State of Georgia, United States, under EIN [to be completed].
Website: www.furvana-pets.com
Address: [178 Deer Run Drive, Dallas Géorgie 30132, États-Unis]
Email: info@furvana-pets.com

2. Products
Furvana Pets offers pet accessories for sale, mainly for dogs and cats: toys, grooming items, collars, etc.
Visuals and product descriptions are for information only.

3. Prices
All prices are in U.S. dollars (USD).
Shipping costs are specified during the checkout process.
Furvana Pets LLC reserves the right to modify prices at any time without notice.

4. Orders
All orders placed on the website imply full and unreserved acceptance of these T&C.
An order confirmation is sent to your email after validation.

5. Payment
Payments are 100% secure and can be made via:
- Credit card (Visa, Mastercard, American Express)
- PayPal
Bank data is never stored by Furvana Pets LLC.

6. Delivery
- Delivery area: United States only
- Average delivery time: 5 to 10 business days
- A tracking number is provided after shipping
Furvana Pets LLC is not liable for delays beyond its control (e.g., postal service, weather, customs).

7. Returns and Right of Withdrawal
You have 14 days from the date of receipt to return a product that is unused and in its original packaging.
Prior contact is required at: support@furvana-pets.com
Return shipping costs are the customer’s responsibility, unless the item is defective or incorrect.

8. Warranty
Our products come with a 14-day satisfaction or refund warranty.
Any defect must be reported with supporting photos. A replacement or refund will be offered as appropriate.

9. Liability
Furvana Pets LLC shall not be held liable for any damage resulting from improper or non-compliant use of the products.
The user is responsible for using the purchased items correctly.

10. Personal Data
The information collected is used solely to process orders.
The website uses tools such as Facebook Pixel and cookies for marketing and analytics purposes.
See our privacy policy for more details.

11. Governing Law
These T&C are governed by the laws of the State of Georgia, USA.
Any dispute shall be submitted to the competent courts at the registered office of Furvana Pets LLC.

Contact:
Email: info@furvana-pets.com
Website: www.furvana-pets.com
Address: [178 Deer Run Drive, Dallas Géorgie 30132, États-Unis 

  info@furvanapets.com